Saturday, April 19, 2014

Surfacing Data in SharePoint requires Differentiated Governance

imageThis week I jointly presented a webinar with Christian Buckley (@BuckleyPlanet), Chief Evangelist at Metalogix, where we spoke about the need for Content Governance and Technical Governance. The need for both may not be readily apparent, but the fact is both are required.

In every SharePoint environment there is a need to insure the system is secure, accessible and performant. That’s Technical Governance.  Every administrator, manager and end user expects these (and a few more) capabilities to be enabled.

Every SharePoint environment should also insure that the right content is delivered to the right place, to the right person, and at the right time. Where the right content means it is delivered in a format that exactly meets the users needs and expectations. That’s Content Governance.

Both Content Governance and Technical Governance are needed to deliver robust, predicable and repeatable SharePoint solutions. The business expects it. Customers and Partners demand it.

In this webinar Christian and I sought to help people understand both. We also highlighted a few things to think about when deploying their SharePoint assets.

Surfacing Data in SharePoint

Achieving SharePoint’s Destiny. SharePoint’s destiny is to be the place where information is brought to the forefront (surfaced) and made available to business users that need access in a secure, simple and easy to consume platform. I have said this for several years and now it’s becoming a reality. SharePoint is the place to surface data from disparate silos of information. From Line of Business (LOB) systems, File Shares, Legacy systems (including The Big Three – FileNet (IBM), Documentum (EMC) and Open Text) and even from other SharePoint systems.

There is an absolute need to insure both Content Governance and Technical Governance policies and procedures are in place as more and more disparate silos of information are being surfaced in SharePoint.

Content is The Lifeblood of the Businessimage

Insuring the content being surfaced is secured and being delivered to the right place, right person and at the right time in the right format sounds like an obvious need. However, too often the people tasked with using the SharePoint systems find that they don’t have access, or they cannot find the most recent version or the format does not work for them.

  • Gimmal has several products that focus on insuring Content Governance is handled in a predictable and repeatable manner.
  • Metalogix also has several products that help insure the Technical Governance aspects are handled predictably & repeatably.

The point of this webinar was not to be a sales pitch. Christian and I focused on the challenges facing customers and partners that are working hard to extend and enhance their SharePoint assets.

When done right both Content Governance and Technical Governance
are transparent to the end users.

See Christian’s write up here. Replay the webinar broadcast here.

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily, Yahoo, US News and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.

Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Sunday, April 13, 2014

Happiness Does Not Need a Box

image There is no single definition of happiness.

Happiness does not come in a box and often happiness can only be found outside the box.

Today on a CBS Sunday Morning segment artist, producer and musician Pharrell Williams was profiled where he spoke about his iconic hat, his music, his successes and his failures. He said something that I really liked.

He was talking about Thinking Outside the Box.

"You've said that you were one of those kids who just didn't fit into the box"

"No. I just never even seen the box"

"It's like, what do you mean? What wall? What ceiling? What are you talking about. Hence the phrase 'Room without a roof,' you know? Limitless."

I was impressed in that at 41 years old he has kept his focus and taken away an important lesson. One that some people never realize. The lesson was that you aren’t defined by others and that you need to own your art.

Involve The People

Making the video and Owning his art. Pharrell was wise in so many ways, but one of the best was to involve the people. To me the people make this a great video. People can see themselves in the video and can instantly get in on the action.

He was asked about giving credit to and remembering his early music teachers. His reply was perfect. He said …

What am I without them?

Have you seen the video for “Happy” yet? Pharrell did something really smart. In addition to creating a catchy tune he involved the people. He gave the people the credit. And it worked! He got people to get with the beat and dance to it. It’s really easy to tap along with this song. And, as shown in the video, it’s equally easy to get up and dance along. This was pure genius and goes to his point and the lesson he has taken away from his life experiences.

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Take Responsibility for Your Own Actions

This is my mantra (it has been on my Facebook profile since day one). Pharrell made mention of his failed album from a few years ago and that he blamed everyone else. He took away an important lesson from that experience and he spoke about it in the CBS Sunday Morning segment.

Take a few minutes and watch the CBS Sunday segment. Then watch the Happy video. I think you’ll find yourself tapping along and perhaps even getting up and dancing along. Ya know … to show that you are Happy!

 Sources: CBS Sunday, YouTube

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily, Yahoo, US News and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.

Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Wednesday, April 2, 2014

Nimble will change the way you Search, Research and Engage

Nimble_logo_blue_423.pngHave you tried it yet?

The new Nimble is here.

Nimble has extended their Nimble Everywhere strategy with two new products:

  • Version 2.0 of the Nimble Contacts Widget for Gmail (link)
  • Nimble Smart Contact Widget for Chrome web browsers (link)

Get them today. I think you’ll start to wonder how you ever got along before Nimble.

Soon you’ll just say “Nimble it” when you want to learn more about your customers, partners as well as your potential customers and partners.

It’s as simple as … Highlighting a name … of a person or a company … and right click. Then select “A Nimble Search for …”

BizDev Redefined

I predict Nimble will become the de facto tool everyone will start to use to research, review and stay connected.

Nimble will change the way you Search!

Nimble will change the way you do Business!

Nimble is simple, fast and a little different

Different in a way that I think you will like.

  • Simple - As easy as highlighting a name and right-clicking
  • Fast - Within a few seconds you'll see results
  • Different - Imagine seeing information about a person (or a company) across all their Social Streams

To get going quickly … Take the 2 minutes to watch the video

 

Nimble Contacts Widget for Chrome

Demo Video

Nimble Widget Screenshot.png

Before you know it you’ll start to use “Nimble” as a verb. And Nimble will change the way you Search and the way you do Business.

Cool Feature - Assign a Task

  • Want to make sure you do something with a contact?
  • Easy ... Just assign a task to yourself.
  • Sure, CRM apps do this too. That is the history of the founder ... Nimble CEO Jon Ferarra built the CRM app Goldmine

If you haven’t done it yet … take a minute to download it now.

For more information on Nimble check the website, blog and social media channels. May I recommend loading the Nimble Smart Contact Widget and then just “Nimble it” within your Chrome browser tab.

Congrats to the Nimble team. I’m already hooked!

Image and video credits: Nimble

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily, Yahoo, US News and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.

Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Monday, March 31, 2014

The Aggregation of Commodity Storage is Good Business

The implications of commodity storage are not hard to determine. The prices are going down. The game is afoot. The vendors want your data. They want your money. They want to hook you now to “serve” you for the long haul.

Box, Dropbox, Google, Microsoft, Amazon and Apple are all in this to win it.

clip_image002In the case of Microsoft they have multiple free or very inexpensive storage options with OneDrive, One Drive for Business and indirectly with other business oriented solutions with their Yammer and SharePoint offerings. That data is going somewhere. Someone wants to store it for you – initially for free and then for FEE. Monetization Will Happen. Each of the other vendors listed in the table also have free options and designs to monetize the storage of YOUR DATA.

Game Over or Game On?

It's not game over. It's game on for consumers. It’s also game on for Businesses.

This is the opportunity for storage vendors to offer true value added services and to extend the OOTB experience. The vendors that make it easy, affordable and effective will win. Every vendor is starting to chat up the extended offerings. The base level offerings are not enough to convince everyone. In a follow up post I’ll chat about some of the real-world challenges facing startups and established businesses.

Aggregation Points

One critical element is going to be a place to aggregate all of those disparate (commodity) storage options. Vendors, including my company, are building solutions as a way to aggregate those disparate data repositories. The realization is that there is a need to aggregate, communicate and inculcate information and insights from the various data stores.

Ultimately the goal is to provide information and insights in a secure and predictable experience.

The Goal: Your Data ... Delivered!

For the legacy vendors … this is a wake up call. This is not your father’s EIM.

Note: This post was inspired by an article in the Wall Street Journal on March 28th. Link – Full article available to subscribers

Image Source: WSJ

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances andGimmal.
Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Monday, March 3, 2014

The Big Idea - Content Governance is Coming of Age

image Content is NOT king, Context is!

Knowing you have content is good. Knowing where your content is located is better. Knowing how your content relates to the overall organizational goals and business objectives is critical. That relationship is the context. Where context can mean the difference of winning a lawsuit, getting paid, or even staying in business. Context is King!

Keeping all the elements in check, aka Applying Governance, is going to be more and more critical and will involve more and more SharePoint. The partners that are doing this today have a leg up. There will be many more partner opportunities to extend their solution expertise with SharePoint as the foundation.

So, what's the Big Idea?

Governance is one of those over used works … like Big Data, Cloud, Social and Mobile (Sound like any platform providers we know?). Governance is one of the three most overused words in the SharePoint ecosystem. More on that later.

SharePoint, the product, is ubiquitous. In the world I live in … there is a significant SharePoint component, but NOT an exclusive SharePoint bent. There is a need to manage both the systems (the pipes) and the content (the documents) that flow within said systems.

More and more we are seeing SharePoint become the place to "Surface Information" --- which I think is SharePoint's Destiny. Which I would have to assume Microsoft LOVES. Because it validates the model Jeff Teper and team set out 10+ years ago to create a "point" where everything can be "shared"

SharePoint becomes the Center of the Universe …

Mobile is ubiquitous, cars drive themselves and phones without wires are used everywhere.

But … Who's Minding the Store?

Someone needs to provide access. Control access. Secure access. Any Place, Any Device and Any Time.

Enter Technical Governance --- Insuring the logins work, that the data is secure, that the means to enter, view or extract said data is fast. How does content get moved around? Can sites be moved en masse? How does one insure the content stored in one place is the same (bit-for-bit) as the content moved? Does all of the original content get transferred? And if not, how does the translation from one format to another affect legality? (Will it stand up in court?)

But wait … there's more

Someone needs to vouch for WHAT is flowing through the pipes that have been so meticulously groomed and prepared by the Technical Governance solutions.

Enter Content Governance --- Insuring the right documents are being captured with the right meta-data to describe it. Insuring there are processes in place to make it as easy and predictable as possible. Also, providing a mechanism to insure said content has a data lifecycle place in place. For example, if the lifespan of a document is 75 years … what tools will be available in 75 years to insure the content can be opened, read and reviewed. (Will it stand up in court?)

  The term "documents" is inclusive of both physical and electronic content. It also includes all the associated metadata.

Why Records Managers that know SharePoint can have jobs for life

I have said this many times and have spoken about it at ARMA and AIIM events. RM'S are an increasingly critical element to every business. They have the best interest of the company at heart and can be the voice of reason and the safety blanket in challenging times. They understand what the court system calls "a record" and will help the company set up policies and procedures to manage records and non-records. They understand the concept of Data Rot (think long term retention policies).

SNAGHTML121028d9Records Managers know three things
… In exceeding detail

  1. The People
  2. The Processes
  3. Where the bodies are buried

What does it all mean?

The three most overused words in the SharePoint ecosystem are #1 "SharePoint" itself … which we will hear less and less of in 2014. And, the two terms Governance and Compliance. Which we will, and we should, continue to hear more and more in 2014 and beyond.

Before you get all up in arms over the word "SharePoint" being used less and less … think about this. For close to 15 years Microsoft has done a masterful jib at getting everyone talking about SharePoint the product. In 2014 and beyond people will replace the word SharePoint with what the product does. The solutions the product enables. We'll hear about HR solutions, Accounts Payable systems, Telematics deployments, etc.

The reason you'll hear more about Governance and Compliance is because these are two of the critical voids the product known as SharePoint is filling. Legacy ECM are being phased out for many reasons. The product known as SharePoint is filling that void. The partners with solutions built on the product known as SharePoint are building solutions that span every industry and can be delivered on-premises, in the cloud and in the most common hybrid deployments.

Putting it all Together

Partners hold the key. Partners have the Subject Matter Expertise (SME). Partners have close relationships with the customers. And, I think Microsoft realizes this too. I expect we'll see more of an open embrace from Microsoft in the coming weeks and months leading up to the Microsoft Worldwide Partner Conference this July un Washington DC. With a new CEO in Satay Nadella, a new Channel Chief in Phil Sorgen, and a new set of product offerings to empower better communication, collaboration and Content Governance.

The Maturation of Content Governance, also known as Lifecycle Management, is giving rise to a whole new set of partners. It is also giving existing partners the opportunity to grow their business in ways that were not possible just a few years ago.

Image Credit: BuzzTalkMonitor

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.

Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Sunday, March 2, 2014

My 100th SharePoint event

image Today I'll be heading to the Microsoft SharePoint Conference in Las Vegas. This will be something like my 100th SharePoint event. It might be more, but 100 seems about right. I've spoken and attended numerous SharePoint Saturday's, SharePoint TechCon's and SharePoint Conferences. There is one thing I can count on every time.

Community Matters!

The thing that keeps me coming back is simple. It's the Community.

The people, the energy, the passion … that’s what makes the SharePoint Community great. As always I’ll be seeking ambassadors (like Julie Kremer) and I hope you will be too. Ambassadors keep the community vibrant and growing. When you find one … Embrace Them!

Community Matters!  See The Future of the SharePoint Community. image

I'm sure every community has its collection of people that make the event special.

But I'm not in every community I'm in the SharePoint community ...

 The Best Community on the Planet.

Where You Can Find Me This Week

SNAGHTML17fd2d9I'll be roaming the halls and in my company's booth #1118. I'll be talking about Surfacing Data in SharePoint from SAP and adding Governance and Compliance to processes and content in SharePoint environments.

If you and your customers have a need for this please seek me out. I will also be speaking with a lot of out partners and seeking more SI's that have Collaboration, BI and Process Centric practices.

Street Walking

In the evenings you will likely find me at some of the parties and other ShareX events (click and scroll down). I'll be in my usual Aloha Shirt. If you see me say hello and let me know how I can help you grow your business.

See you this week in Las Vegas.

Image Credits: Microsoft Corp

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.

Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+

Tuesday, February 4, 2014

The New Microsoft – Fire and Ice

image Today Microsoft made the formal announcement that Satya Nadella will be taking over as the CEO. Congrats to him and to the Microsoft organization AND to the partners that have bet their business on and with Microsoft. I for one wish him well and hope he can help Microsoft enter it’s 5th decade with all the energy, passion and vision as when it all started.

In response to where Microsoft is headed as a Devices & Services business. He said:

“Bring Microsoft assets and ingenuity to bear”
~Satya Nadella, (new) Microsoft CEO

I think Satya will do well. I really appreciated his self-deprecating humor. As the webcast was fading to black he said “If you have to get back to an EBC … because it’s more interesting … please do.”  I like him. He’s a lot like me. At least in this way … He said he buys more books than he can finish.

image Off to a Great Start …

Today Susan Hauser (one of my favorite Microsoft execs) introduced him during the Customer and Partner Webcast. Thank you Susan and Microsoft for allowing us into Satya’s head on his first day in the new role.

Susan had a great line about the New Way to Work:

She said, in today’s world … “We work from home and shop from work.”

Below are a few notes from the webcast and a few more of my thoughts. I’d love to hear your thoughts too. Please drop a comment here. If you want to start a dialogue I’m up for that too.

My Notes & Thoughts

There is a LOT of work ahead. In order to insure customers stay committed to the Microsoft platform AND that partners continue to build and extend the Microsoft platform. I think the partner ecosystem is healthy. Partners Want to Believe. Customers Want to Believe.

I look forward to working with the IAMCP leadership team and our local Pacific Northwest IAMCP chapter (Full Disclosure: I am a co-founder)

Hey IAMCP – We have a new goal. We have had Kevin Turner speak (Thank You KT!) --- now we would like to have Satya address the Puget Sound chapter … preferably as a pre-run to the Microsoft Worldwide Partner Conference in July. Consider it a practice run amongst friends.

Satya Said … It’s a Software Powered World

  • It’s a Devices and Services World!

The model will be to build:

  • Mobile First!
  • Cloud First!

Devices – Why do they Matter?

Satya was asked this question. His reply was spot on. He said “Devices are where the experience happens.”

In the Mobility pillar the Microsoft Surface and Nokia Acquisition are critical elements of the Mobile strategy both for Devices & Services.

As many people know … I’m a fan of the Windows Phones and the Surface devices. However, there is work to be done. I hope the Microsoft teams can make some rapid and leapfrogging efforts to build the next generation of devices. Starting with Apps … Hint: We need App Parity.

What the critics might say about Satya:

  • He’s been there 22 years … How could he possibly think and do anything differently?
    • My thinking is … he knows the organization and knows how to get things done.
    • He knows how the engineering teams think and how they work. This is an advantage.
    • He may surprise a lot of people with grand and sweeping changes when he gets the keys to the kingdom.
    • His experiences over the past 22 years … good and bad … should help him lead us to the New Microsoft.

Big Changes are Afoot

At least I hope so. I’m ready to help. You know how to reach me when you are ready.

Again, congratulations to Satya. I look forward to working with you and your team to make a better tomorrow.

Image Credits: Microsoft Corp

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Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. He is a contributing author to Elite Daily and to the Personal Branding Blog. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), K2, Captaris, Open Text, Kofax, Kodak and Winshuttle. Currently he is the Director of Strategic Alliances and Gimmal.
Follow him on
Twitter, check my blog, send email or find me on Facebook, LinkedIn or Google+