Thursday, August 18, 2016

I can’t tell you how energizing it is to see this community grow

Community-EngagementBut, let me try.

Yesterday I spent time with some of the people in the incredible SharePoint Community. Before you stop reading … this is not a post about SharePoint.

This is a post about Community!

It’s about a few of the things that make for a great community. Ultimately a community is NOTHING without people. The people make it all possible. The people keep it going. And, the people are the ones that (when done right) get to shape, define and develop the community as they see fit.

How do you go about the points mentioned below?

  • Community Building
  • Community Growth
  • The Future of Communities

    A few more factors to consider?

    • Will your community be around when you are gone (maybe not from this earth, but from the community itself)?
    • Is your community self-governed?
    • Is your community able to grow and adapt with the times?

    I have been involved in some amazing communities over the years. Many of them related to work and a few related to sports. But, I can tell you the one community that I have tremendous respect and admiration for is the SharePoint community.

    I was involved in the early days when there really wasn’t much of a partner play. But, through the hard work, dedication and commitment from a lot of people the community continues to grow and to give back.

    The SharePoint Fest Community

    imageAs I posted on Facebook yesterday I was stoked that David Wilhelm allowed me to drop in on the SPFest Seattle event.

    It was a great chance to catch up with some of the people that make the SharePoint Community great.

    Some of them are listed below on the FB post and a few are shown in the picture block below too.

    image

    Is your community built to last?

    The SharePoint Community is going on 20 years and … is still growing. Sure, it has changed. Much like the questions I posed above the community has adapted.

    SharePoint as a product has continued to grow too. The Father of SharePoint, Jeff Teper, is still actively involved in the effort as are quite a few industry partners. Many of these partners have been there since the beginning. By itself SharePoint the product would have never made it this far.

    It’s the Community that keeps it growing.

    Hot Topic – Need More SharePoint?

    SharePoint Saturday Redmond is coming back on October 29th. Sign up today!
    image Sign up for a local SharePoint Saturday
    in your area here.

    Either to attend … or better yet …
    to give back what you have learned.

    Together we are all part of the community.

    Some of the smiling faces that keep me coming back for more include the following people, but there are so many more. Many of them work behind the scenes to keep the events running and to keep the community thriving.

    Many of them travel long distances and commit their own resources to share what they know. For that I thank them.

    image

    Enough about Me … How about you?

    As mentioned … this is not a post about SharePoint. Rather it is a post about community. I continue to be really excited about the vibe and energy of the SharePoint Partner community. The SharePoint community is alive and well. How about yours?

    What’s your Community Vibe?

    What keeps your community growing?

    What will your community be in 20 years?

    Drop a comment here. I’m sure there will likely be a few smirks and snarks (at least in a few people’s minds), but please share your thoughts here. Good and bad in relation to communities, community development and community vibe.

    clip_image001Jeff is business advisor, mentor and community engagement expert. He has spent most of his career in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2.

    Tweet him @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image

  • Monday, August 15, 2016

    Three Things that Make Partners the Trusted Experts

    imageWhy are partners the trusted experts?

    It's simple.

    This post is about Platform Providers, but it can also be applied to end customers and all the other vendors that support the whole partner ecosystem.

    Again, it’s simple.

    It’s Three Things

    Partners have three things that platform providers need.

    This is not rocket science!

    and it’s something I've been saying for years. This is the partners Secret Sauce.

    Partners have Three Things that Platform Providers Need:

    1. Secret SauceFeet on the Street
    2. Subject Matter Expertise
    3. Access to the C-Suite / Influencers

    That's it!

    Image result for full disclosure Full Disclosure: I am paraphrasing something Steve Ballmer said many years ago when I worked on the nascent Microsoft Developer Platform Evangelism (DPE) team. Now this team is called Developer Experience (aka DX) under my former mentor and all around good guy Steve Guggenheimer.

    So, What Does This Mean To Your Business?

    Again, it’s simple.

    If you are in a business that utilizes partners in your Go-to-Market strategies make sure you follow The 3R’s of Good Partnerships.

    Make sure you Realize, Recognize and Reward these three points.

    Let me say that again. This is an important point.

    If you work with, reply upon, and have expectations for partners:

    • Include them in your planning efforts.
    • Include them in your execution efforts.
    • Include them in your compensation efforts.

    In a word … Treat them like Partners!

    Because if you do … always remember:

    Partners have three things you need.

    ---

    If you want a bit more on partnering read these:

    What are your ideas about The Partner of the Future?
    I am in the process of developing an on-going series being developed around this theme. It is going to change the way we work with partners. If you have ideas and want to collaborate on this effort ping me.

    ---

    This is part of my on-going series of posts where I try to have a little fun and share a little of my insights on People, Process and Technology. 

    A subset of this is cross posted to my LinkedIn page here.

    ---

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog
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    Wednesday, August 10, 2016

    Did you hook 'em with the first line?

    LI - Oprah's Book Club --- The First Line 2 Last week Oprah Winfrey announced her latest selection for the Oprah Book Club.

    As she announced her selection she said something that caught my attention.

    She said:

    I did what I normally do ...
    Read the First Line
    (and) See if the first line Gets Me

    This caught my attention.

    It reminded me of the thousands of presentations I have given and the countless blogs I have written. It got me thinking ... Did I hook 'em with the first line?

    I'm pretty sure I didn't, but I am going to spend more time thinking about my first lines. I have been fortunate to have training and guidance along the way, but I'm still pretty sure I missed the mark more than a few times. I know I've got some work to do.

    How about you?

    Are you hooking 'em with the first line?

    If not ... you have some work to do. I know I do too.

    Let's get to work!

    Here is an excerpt of the video where she describes her process.

    In case you missed it ... Oprah selected
    "The Underground Railroad" by Colson Whitehead. 

    This is cross posted to LinkedIn here.

    Image and Video Credits: CBS, Oprah WInfrey

    Here is the full segment on CBS

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image

    Wednesday, August 3, 2016

    The 3 M's of a Blue Angels pilot

    20160803_051851000_iOS

    While it shouldn't be relevant, it is a fact that Captain Katie Higgins is the first female Blue Angels pilot.

    The first female
    Blue Angels pilot

    Eventually this will be the norm. But, until then it was great to hear an American hero or heroine as the case may be talk about her trials and tribulations of becoming the first female Blue Angels pilot.

    To learn more about Captain Katie Higgins see this article in WIRED.
    Follow Captain Higgins on Twitter
    Follow the Blue Angels on Twitter
    This is also posted to LinkedIn here.
    To learn more about her 3M's ... read on!

    Checking the Flight Path

    Today she started out singing the theme from DuckTales. Proving that she has a great sense of humor. She also talked about why she was wearing her yellow uniform instead of the more traditional blue uniform. She shared this with a great sense of pride and honor. Which she explained and showed in great detail throughout her speech and in the Q&A.

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    She also talked about how she spoke at Microsoft last year and that she wanted to give a new speech this year. So, she wrote a whole new speech just for us today and, we got to be her guinea pigs her "test flight" subjects if you will.

    Giving Back is Part of the Role
    She also took the time to sign pictures afterwards.
    Kids and Adults were queued up with huge smiles.

    She shared with us …

    The 3M's of a Blue Angel's pilot

    I took her points and condensed them for reading. If you get a chance to hear Captain Higgins speak you might get a slightly different version, but the key points are spot on.

    Motivation

    • Really successful people are motivated by something much greater than themselves.
    • One of her primary motivations for wanting to fly and so much more was from her grandfather. He was also a pilot. She said he instilled in her a strong sense for:
      • Love of country and a life of service
    • Money is NOT the motivation. As she jokingly pointed out the life of a government employee. (again her self-deprecating humor was spot on) and she used this to make a point:
      • "The juice isn't worth the squeeze… If you are only interested in the money"

    Minutia

    • Attention to detail
    • In the Blue Angels we fly 18 inches apart. Fat Albert flies 40 feet away. Just a minor change is a catastrophe. Details Matter! 
    • As a Marine - you can tell when they have "their stuff together " - their Boots shined, hair cut, work done on time (and complete)
    • They project reliability, dependability, trust
    • Minutia Matters!

    Mistakes

    • Debrief for up to 2 hours – The Blue Angels team will take up to 2 hours after each event and each practice run.
    • Everything is sweated
    • You call yourself out. YOU are accountable!
      • She noticed … and called out something NO ONE else noticed … if you were there you know what I mean)
    • It requires a LOT of introspection.

    She spoke about relentless and rigorous training. That way when a situation arises you don’t have to think about it. You can react with proven techniques to overcome the situation. When that fails … your training helps you adapt and overcome … again with the rigor instilled by the extensive training.

    Smooth seas do not make skillful sailors.

    She also spoke about leadership. She pointed out that there is no such thing as "leadership by email" - walk down the hall, pick up the phone, really see the person. As a leader in her squadron she said she has to make tough decisions and sometimes deliver hard news. She prefers to do that in person and with a touch of the human element to let people know that their Three M’s are part of who they are.

    So, how did she do?

    Mission Accomplished

    Captain Katie Higgins I am proud that you are serving in our military. You set a fine example of what can be done when grit, fortitude and sheer smarts are applied to goals.

    For both the adults and especially the kids in the audience you showed what can be done.

    Thank you for making and taking the time to come to Microsoft and speak today. Your emphasis on STEM was noted and appreciated. Also your stats on the number of women in the military was noted and compared to how it currently is almost 4x lower than the number of women in tech. Clearly, we all have some work to do. Thank you for doing your part and clearing the path.

    I look forward to seeing you captaining 'Bert at your next airshow.

    Fly High!

    PS - this is what she signed on some of the pictures after she spoke.

     

    image credits: Microsoft, US Navy, Blue Angels

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image

    Friday, July 8, 2016

    Partners help put all the pieces (back) together

    LI - Woody holding Buzz's Arm (Pixar)There is a classic scene from the animated film Toy Story where Woody is holding Buzz's arm. If you've seen the movie (and who hasn't?) you know the scene. The gist is ... Woody is being a friend and helping Buzz. Albeit, with a bit of comic timing and sensibility. 

    This is a lot like what partners do. Partners Partner!

    Partners help Partners

    P2P is alive and well

    Partners help each other. Sometimes even when they don't think they need it or want it. This is where partners shine. After developing a trust based relationship partners know they can jump in and help one another.

    This is where organizations like the International Association of Microsoft Channel Partners, aka the IAMCP, come into play. Partners meet with partners on a regular basis and share their successes and challenges. 

    Together we can help each
    other accomplish more
    • If you are attending the Microsoft Worldwide Partner Conference next week in Toronto you probably already know this. 
    • If you have been in the Microsoft Partner Network and Ecosystem for any amount of time you probably know this.
    • If you are an IAMCP member you also know this to be true.

    What If You Are New Here?

    For those that are new to the Microsoft Partner Network and ecosystem and to the IAMCP mission ... not to worry. Microsoft and the IAMCP have made it very easy to Connect, Learn and Grow your business.

    For more information click on the links below. Also, feel free to ping me directly. I've been in the partner community for over 25 years and have spent over 20 of those in the Microsoft Partner Ecosystem. 

    At the WPC in Toronto on July 10-14 the goal is to help partners grow their business across five core pillars: Profit, Transform, Differentiate, Collaborate and Lead

    There will be plenty of opportunities for partners to meet with other partners and to see how they might be able to compliment each others business.

    Better Together

    If you are new to the partner community you'll probably be figuring out very quickly that partners working with other partners can accomplish a lot more together.

    Perception and Perspective Matter

    Don't read too much into Woody holding Buzz's arm. The idea and intent is to show that no matter what happens you have a friend in partners. When you develop your relationships from a place of trust you can accomplish a lot more.

    And, if you remember the scene ... Woody went over to there to help Buzz.

    You've Got a Friend in Partners!

    See you in Toronto. 

    Look for my session on Wednesday at 1pm in the Community Hub where I will be talking about "Working with Millennials in the Partner Community" - the session number is COM21 and I hope to see you there.

    Let's build something ... together.

    ---

    This was cross posted from my LinkedIn articles here.

    image credits: Pixar

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image

    Sunday, June 12, 2016

    Going iPhone - 100 Days in and Still Smiling

    LI - Wild Horse coming out of the fog (my move to iphone from windows phone)For those that have been following along ...

    It's been about 100 Days 

    Since I made ... The Switch!

    Guess What? I'm smiling even more now.

    It's like a wild mustang coming out of the fog (hence the picture with this post) and experiencing the wide open plains for the first time.

    The iPhone experience may not be perfect for everyone, but I can tell you it's a lot of things that really can make people smile. I know I smile a lot more with the iPhone than I did with the Windows Phone.

    Don't accept design flaws that do not improve your life.
    ~ Tony Faddell

    This was from the originator of the iPod at Apple in a TED Talk about Design on NPR. Listen here.

    Cool Stuff - Things that make me smile (pretty much every day)

    Everyone uses their mobile devices differently. I have found a few features and apps work really well for me. If you have a few other things you like about your iPhone drop them in the comments below.

    • Podcasts - Easy to use, easy to find them, and easy to queue up for long walks with Ellie the Wonder Pup.
    • Voice-to-Text Everywhere - Most every app has the ability to use voice-to-text. I use this every day for OneNote, Facebook, Texts, Twitter, emails and more. It's just simple to use and it seems to learn a bit more over time.
    • Deep Press Trackpad - If you haven't tried this ... check this out.
    • Video with Slo-Mo - You've probably seen this on some of the Apple commercials. It's a really fun way to capture action shots. I've found 5 seconds is about all you want to capture. 
    • Shake to Undo (works almost everywhere) - Try it! Type something, delete it, then shake your phone. You'll have a few options to "undo" or "redo"
    • Apple Pay … Still cool! Again, if you haven't tried this ... it is amazingly simple and to be honest ... kinda fun to use.

    Areas to Improve

    Like all things everything isn't perfect, but I can tell you it's pretty close.

    • imageCaps Arrow - This is one item I really got used to on the Windows Phone.

      Where you can highlight a word - then press the up arrow key to cycle thru CAPS, Sentence Case, and lower case. 

      Since most people on iPhones probably have never seen this feature I added this image. (click on the image for a larger view)

      Once you have this feature … you NEVER want to go back to the old and painful way of capitalizing words manually.
      • Request: Since anything is possible with 1’s and 0’s …
        C’mon Apple (or Microsoft) – Give us a keyboard fix for this.

        I had high hopes that the Microsoft Wordflow keyboard for iPhones would include this … but … sadly … it does not.
    • Camera - A higher resolution lens. It's good, but it's no Nokia Lumia 1020. Nokia set the bar very high .. 3 years ago with this high quality camera.
    • Camera Software - Again, it's good. But, the software on the Nokia Lumia's is incredible for one-click image adjustment (even though it's several years old).
    • Not much else - I haven't found much else to complain about. I know iPhone's have their detractors, but I'm not one of them. I will keep testing, playing and learning from and with the iPhone and report back here.

    What Can I Count on from Apple?

    imageContinuous Improvement is one thing I know I can count on with the iPhones. I expect the cameras and the software will continue to improve. And, as other features are added my friends Bryan Hart, Owen Allen and Chakkaradeep Chandran will keep me updated on new things to try.

    Community Matters --- I really appreciate the community that has embraced the iPhone lifestyle. Many of the people I have worked with at Microsoft and in the Microsoft Partner Ecosystem have realized the value of the experience and the value of productivity trumping pride.

    What Happened to My Windows Phone LUV?

    LI - Microsoft Surface Phone (700x400) - Is this the oneSome might say this is blasphemy and otherwise pooh-pooh my making the switch. For those that were following along ... you know I was a fan for many years of the Windows Phone platform. I'm still a fan.

    However, at some point Productivity trumps Pride. As I wrote in My First iPhone … and a few more Firsts

    This is not rubbing Microsoft's face in anything. Microsoft had numerous chances. With me and with a lot of others. But, as we have seen ... the current state of mobile devices aren't Microsoft's forte. That's life. They will be back as I mentioned in 3 Things Microsoft needs for a Surface Phone launch

    Don't Count Microsoft Out!
    They have tenacity, vision and most important ... CASH!

    100 Days in ... and the Smiles Keep Growing

    Hippo SmileI'll keep playing and working with the iPhone. I'm regularly amazed at some new feature or app I didn't know existed. It's nice to be on a platform that is being improved upon. 

    Going forward I might try an Android device next. Perhaps in parallel to the iPhone. 

    What do you think?

    • What do you like?
    • How are your experiences with the iPhone?
    • What's your favorite app?

    Add your comments here and share your thoughts. 

    ---

    This is part of my on-going series of posts where I try to have a little fun and share a little of my insights on People, Process and Technology. It is cross posted to Linkedin.

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image

    Friday, June 10, 2016

    10 Guiding Principles with Microsoft's Kati Quigley

    imageI recently had the pleasure of hearing Microsoft’s Kati Quigley speak at the Women in Technology (WIT) breakfast during the recent Worldwide Partner Conference planning meetings in Toronto.

    The room was packed and people – both men and women – were there to hear her speak. She shared her 10 Guiding Principles.

    She added color and personal stories to each point. You had to be there to hear those. Or, seek her out at the WPC this July in Toronto. I’m pretty sure she’ll be talking about these again there. Perhaps at the WIT luncheon – either on the dais or with the attendees (or both).

    She mixed her 10 Guiding Principles with a few quotes that helped tell the story. She mixed these in at just the right time. She also utilized a well known quote from Eleanor Roosevelt to emphasize one of her 10 Guiding Principles.

    "In a gentle way you can shake the world" ~ Gandhi

    Here they are … in order. But, the nice thing about them is they can take on a different order depending upon where you are in your day, your career, your life.

    Kati’s 10 Guiding Principles

    As Kati said … these are not 100% her ideas. Rather they are a distillation of things she’s learned on her own and especially from some of her best teachers – her father, her managers in early roles, and her kids.

    1. Always give 110%
    2. Don't let 'em see you sweat
    3. Hire people that are smarter than you

      The Next Three are important. They ask and allow you to be you and to take things at the pace they come while being respectful that everything doesn’t always happen when you expect.
    4. Celebrate successes and always say thank you
    5. Allow for peaks and valleys
    6. Be your own favorite person

      The 3rd Set is something she emphasized throughout her presentation. One key aspect was to be a Lifelong Learner. She added that when she interviews and mentors people she looks for this trait.
    7. Learn, learn, learn
    8. Be direct and specific. Don't just say "good job"
    9. Do something every day that scares you. ~ Eleanor Roosevelt 

      Last, but not least …
    10. Don't compromise your beliefs

    I was very happy to be invited to this breakfast meeting. The questions at the end were indicative of the audience interest in the primary topic of Women in Technology. Again, you had to be there to get the real-time questions, but the gist is … everyone in attendance wants to help Women in Technology.

    “… pursue the things you love doing and then do them so well that people can't take their eyes off of you." ~ Maya Angelou

    If you are interested in learning more about Women in Technology and Microsoft’s commitment to helping drive this effort check out the Microsoft Partner Network.

    image

    Key Point: Although this was a Women in Technology breakfast meeting there is still a place for men in the meetings and the activities. So, if you are a guy and interested in helping drive awareness, education and inclusion please consider checking out you local WIT efforts.

    Also, if you will be attending the Microsoft Worldwide Partner Conference this July in Toronto you can meet with Kati and her incredible team there. If you haven’t signed up yet … the time is now. Discounts are in place and the event always sells out.

    image

    Image Credits: Harry Zgnilek (an awesome Microsoft partner, IAMCP Montreal leader, and all around good guy)

    clip_image001Jeff is an expert in the Enterprise Content Management industry. He brings over 20 years of Channel Sales, Partner Marketing and Alliance expertise to audiences around the world in speaking engagements and via his writing. He has worked for Microsoft, Kodak, and K2. He is currently the consulting with Microsoft and partners to drive Community Engagement and Alliances.

    Tweet him
    @jshuey or connect on LinkedIn, Facebook, or Google+ He is active in the Microsoft Partner Community and is the co-founder and President of the IAMCP Seattle chapter.

    He is a contributing author to
    Entrepreneur, Elite Daily, Yahoo, US News and to the Personal Branding Blog

    image